SUPPLIER RELATIONSHIP MANAGEMENT
Supplier relationship management is a critical enabler of business performance to
drive both value and reputation. This 2-day intensive course provide procurement
staff with a sound understanding of supplier relationship management (SRM) and the key strategic role it plays for an organisation. The course also provides an
examination of the growing importance of supplier relationships when it comes to risk management, innovation and competitive advantage. The course will enable
delegates to identify strategic suppliers in their organisations, provide
tools/approaches to determine and effect the right interventions with the right
suppliers.
This is a two (2) day intensive course. The course is conducted through:
- Regular scheduled public courses
- On-site (In house) courses for organisations or sectors
This course is designed for procurement and supply professionals looking to build
and maintain positive relationships with suppliers. These include:
- Chief procurement officers,
- Operations managers,
- Purchasing officers,
- Supply chain executives,
- C-level executives, and
- Non-procurement managers who need to understand how to save money and grease operations by better managing supplier
relationships.
Relevant work experience
By the end of this course, delegates will learn how to:
- Manage supplier relationships to promote efficiency and improve
profitability - Tap into opportunities by working more strategically with the “crucial cluster”
of high-performing suppliers - Apply true partnering approaches to maximize the benefits for both
organizations - Identify the suppliers that will provide the greatest long-term value
- Look to suppliers for innovation and better practices
- Turn supplier management into a true competitive advantage
Module 1: The procurement process
Module 2: Supplier relationship management
Module 3: To SRM and beyond
Module 4: Introducing supplier interaction models
Module 4: The ordinaries
Module 5: Problem children
Module 6: The critical cluster
Module 7: Putting supplier interaction models to work
Module 8: Role of ICT in SRM
Module 9: The difference you get from true SRM
This practical two-day course is designed for personal development. It involves a mix of both theory and practice. There are short lectures, group discussions and numerous interactive exercises, all designed to develop new ideas and gain full
understanding of how and where we can choose to drive better supplier
relationships. The facilitator will stimulate discussion relating to your work
experiences.
A certificate of completion of course will be awarded to delegates who attend and
complete the training course as well as the award of CPD points.
Do you have 8 or more delegates and want to run this course Onsite?
Click here to request a quote and get more information about our onsite training.