CONTRACT AND SERVICE LEVEL AGREEMENT IN PUBLIC SERVCE
“A contract is an agreement binding in law between persons in which they promise to do something or not to do something or to deliver something. The law respects the rights of people to agree to contract about almost anything and will generally enforce these contracts, provided they are not illegal, immoral or impossible to perform. Although in theory a contract is based on a union of wills or a meeting of the minds, in practice it is difficult to know when people really have agreed. The law adopts an objective approach that is if a person acts in such a way that a reasonable outsider would believe that the person is in agreement with something, the law will take it that he or she actually did agree.”
All contracts are agreements but not all agreements are contracts! Confusing to say
the least! With the above in mind, do we as Purchasing Professionals have the
knowledge and skill to develop and manage legally enforceable contracts of
purchase/sale? This course is based on the Unit Standard, 10017 – Comply with
legal requirements and understand implications.
This is a three (3) day intensive course. The course is conducted through:
- Regular scheduled public courses
- On-site (In house) courses for organisations or sectors’
The training programme will benefit all professionals negotiating contracts (SLAs)
and managing relationships with internal and external suppliers. Teams who have
been assigned the responsibility of establishing SLAs will find it extremely useful to
attend this training programme as a unit.
Learners should be competent in:
- Communication at Level 4.
- Mathematical literacy at Level 4.
- Use and interpret legal documentation to ensure compliance with legal and
organisational requirements - Conditions contained in the transaction documents comply with any legal or
regulatory conditions applicable - Apply various aspects of marketing law and statutory requirements applicable
to marketing transactions. - A general overview of the history of Law in South Africa
- Contract essentials
- Legal terminology used in contracts and their meanings
- The relationship between contracts and service level agreements
- When and why would SLA’s be used and their benefits
Module 1: Background to the south african legal system
Module 2: Procurement legislation applicable to contract management
Module 3: Role players in contract management
Module 4: Documentation in contract management
Module 5: Contract administration
Module 6: Contract stipulations: quality control, risk and assurance
Module 7: Dispute resolution and termination of contracts
The format of the workshop will be highly interactive, reflective and relevant to
participants. Therefore, the course will involve lectures, Practical exercises, Case
Studies:
- Lectures: approximately 60%
- Practical exercises: Group interaction/ team work on practical exercises and
case studies approximately 40%
A certificate of completion of course will be awarded to delegates who attend and
complete the training course as well as the award of CPD points.
Do you have 8 or more delegates and want to run this course Onsite?
Click here to request a quote and get more information about our onsite training.